TERMS & CONDITIONS
Last Updated: November 2025
These Terms & Conditions (“Terms”) apply to the SMS/text messaging program operated by Polarix (“we,” “our,” “us”).
Program Description
By opting in to our SMS program—either by submitting a form or providing your number—you agree to receive:
Appointment reminders
Technician arrival updates
Service confirmations
Invoices and payment reminders
Promotional or marketing messages (optional)
Message Frequency
Message frequency may vary depending on service activity and communication needs.
Opt-Out Instructions
You can stop receiving SMS messages at any time by replying STOP.
After opting out, you may receive one final message confirming your cancellation.
Help & Support
For assistance, reply HELP or contact us:
Support Email: Service@polarix.com
Phone: (702)-858-9994
Mehttp://ssage & Data Rates
Message and data rates may apply depending on your wireless carrier.
You are responsible for any charges related to text messaging.
Privacy
Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.
Liability
SMS delivery may be affected by:
Your mobile carrier
Network traffic
Device issues
Polarix is not responsible for delays or failures in message delivery.
Contact Information
Phone: (702)-858-9994
Support Email: Service@polarix.com
Address: 5024 Cecile Ave, Las Vegas, NV 89115